Terms of Service

Effective date: 9 November 2026

These terms govern your use of the TruckPark app and website. By using TruckPark you agree to them.

1. Agreement and who we are

TruckPark is provided by Aliaksei Dziuba, ul. Wilanowska 16/20, 00-422 Warszawa, Poland ("we", "us"), contact: support@truckparkeu.com.

These terms form an agreement between you and us. Our Privacy Policy and Community guidelines are part of them. If you do not agree, do not use TruckPark.

2. The service and its limits

TruckPark shows parking places for heavy goods vehicles in Europe, their amenities, ratings and an estimate of how many spaces are free.

• Occupancy is an estimate. Free-space status comes from reports by other drivers and, where available, from official sources. It may be outdated or wrong. We do not guarantee that a space will be free when you arrive, and TruckPark is not a reservation service.
• Parking data comes from several sources: official registries, OpenStreetMap and drivers. It may contain errors (location, number of spaces, amenities, prices, opening rules). Always follow road signs and local rules on site.
• You remain responsible for planning your route and breaks and for complying with driving and rest time rules (Regulation (EC) No 561/2006), traffic law and parking rules.
• Do not use the app while driving. Operate it only when the vehicle is stopped, or let a passenger use it. Notifications from the app are designed to appear when you have stopped.

3. Eligibility and accounts

• You must be at least 18 years old.
• You can use most of TruckPark as a guest. Some features (reviews, reports about content, referrals, PRO) require an account.
• One person, one account. Keep your password secret; you are responsible for activity under your account. Tell us immediately if you suspect misuse.
• Your display name must not impersonate others or be offensive. We may change or remove a display name that breaks these terms.
• You can delete your account at any time in the app (Profile → Account → Delete account).

4. Free features, PRO, points and referrals

Free forever: the map and list of parkings, parking details, and reporting free spaces. Reporting stays free because every report helps other drivers.

PRO adds extra features, which the app lists before you buy (for example: up-to-date occupancy, favourites, history, extended filters, forecasts). You can get PRO by buying it, by redeeming points, or through referral bonuses.

Buying PRO.

• PRO is sold through Google Play. Google Play's terms and payment rules apply to the purchase.
• PRO plans are prepaid and do not renew automatically. When your period is about to end, the app reminds you; if you do nothing, PRO simply ends and you keep the free features. We never charge you without your action.
• The price, period and what is included are shown in the app before you pay. Prices include VAT where applicable.
• Refunds are handled through Google Play under its refund policy. Your statutory consumer rights, including any right of withdrawal, are not affected.

Points and referrals.

• You earn points for useful contributions within daily limits. Points can be redeemed for PRO time as shown in the app.
• You can enter a friend's referral code once, within 30 days of creating your account. Referral bonuses are shown in the app.
• Points and bonuses have no cash value, cannot be sold or transferred, and are not paid out. Points earned through abuse (fake reports, location spoofing, multiple accounts) are cancelled.
• We may change how points and bonuses work for the future; we will announce changes in the app in advance. Points already redeemed stay redeemed.

5. Your contributions

Reports, answers about spaces and amenities, reviews and photos you submit are "contributions".

• You confirm that your contributions are honest, based on your own visit, and that you have the right to share any photo you upload.
• You keep ownership of your reviews and photos. You give us a non-exclusive, worldwide, royalty-free licence to store, display, adapt (for example resize or crop) and distribute them within TruckPark and its website, for as long as they are published.
• Free-space reports and answers about spaces and amenities are combined with other drivers' data into parking information. You agree that we may keep and use them in anonymous form after you delete your account.
• We may hide or remove contributions that break these terms or the Community guidelines. We are not obliged to check contributions before they are published, but we act on reports.

6. Prohibited use

You must not:

• submit false reports, fake visits, or reviews of places you did not visit;
• fake your location (GPS spoofing) or use emulators, scripts or modified apps to send data;
• create several accounts to manipulate statuses, ratings, reports or points;
• copy, scrape or bulk-download parking data, or access our servers other than through the official app and website;
• reverse engineer, decompile or interfere with the app or its security, except where the law expressly allows it;
• upload illegal content, personal data of others (faces, licence plates, phone numbers), advertising, spam or links;
• harass, threaten or impersonate other people.

If you find a security problem, please tell us at support@truckparkeu.com instead of exploiting it.

7. Third-party data and services

• Parking data includes information from official public registries (for example GDDKiA in Poland, Autobahn GmbH in Germany, Bison Futé in France, AWV and SPW in Belgium, NDW in the Netherlands) and from OpenStreetMap, © OpenStreetMap contributors, available under the Open Database Licence. The full list with licences is in the app under Profile → About → Data sources.
• Maps are provided by Google Maps; sign-in with Google, location services and purchases are provided by Google. Their own terms apply to those services.
• We are not responsible for the content or availability of third-party services, but we fix errors in parking data when we learn about them.

8. Suspension, termination and liability

Suspension and termination. If you break these terms, we may hide your contributions, cancel points, limit features or suspend or close your account. Where reasonable, we will tell you why and give you a chance to respond. You can stop using TruckPark and delete your account at any time.

Availability. We work to keep TruckPark running, but it may be unavailable for maintenance or for reasons outside our control. We may change or discontinue features; if we discontinue PRO, we will refund any unused prepaid period through Google Play or in another fair way.

Liability.

• We are liable without limitation for damage caused intentionally or through gross negligence, for injury to life, body or health, and wherever the law does not allow limitation.
• Otherwise, we are not liable for indirect or consequential loss, including fines, missed delivery slots, or the cost of searching for another parking because the information in the app was outdated or wrong (see section 2).
• Consumer rights. If you use TruckPark as a consumer, nothing in these terms limits the rights you have under the mandatory consumer law of the country where you live.

9. Changes, governing law and contact

Changes. We may update these terms. We will announce material changes in the app or by email at least 30 days in advance. If you do not agree, you can delete your account before they take effect; continuing to use TruckPark after that means you accept them.

Governing law. Polish law applies. If you are a consumer, you also keep the protection of the mandatory law of your country of residence, and you can bring a claim before the courts of that country.

Complaints. Write to support@truckparkeu.com. We reply within 14 days.

Contact. Aliaksei Dziuba, ul. Wilanowska 16/20, 00-422 Warszawa, Poland · support@truckparkeu.com.